Shipping & Delivery Policy
At Vyomini, we are committed to delivering your order accurately, safely, and on time. We aim to ship most orders within 7 working days from the date of order confirmation, excluding Sundays and public holidays. We currently deliver across India and are working to expand globally soon.
🚫 Shipping Restrictions
We follow national and international shipping regulations. We do not ship items that are restricted or prohibited, including (but not limited to):
Live animals
Currency, precious metals or stones
Weapons or ammunition
Human remains
Narcotics or illegal drugs
Pornographic materials
⚠️ Important Information
Order cut-off times are guidelines only and may vary based on payment authorization or stock availability.
While we strive to dispatch orders promptly, a delay of up to 72 hours may occur in rare cases due to unforeseen circumstances from vendors or logistics.
Estimated delivery times are counted from the date of dispatch, not the order date.
Once dispatched, we are unable to reroute orders.
We are not responsible for delays caused by courier partners or custom clearance (for international orders in future).
🚚 Delivery Timings
Our delivery partners operate Monday to Saturday, 9 AM to 6 PM (excluding public holidays).
Most domestic deliveries are completed within 2 to 7 working days depending on your location.
🇮🇳 Shipping Within India
Shipping charges in India may vary depending on the order weight, destination, and payment method (Prepaid or COD).
We use reliable courier services like India Post, Delhivery, and others based on your location.
Shipping charges are non-refundable once the order is shipped.
🌍 International Shipping (Coming Soon)
Vyomini will soon start delivering internationally using trusted courier partners.
Shipping charges will depend on the order weight and delivery location.
Any applicable customs duties, taxes, or import charges are the responsibility of the customer.
🔐 Insurance & Responsibility
We insure every order during transit until it is delivered and signed for.
Once a product is delivered and signed, responsibility transfers to the customer.
If you designate someone else to receive the package (e.g., a gift), their signature at delivery confirms receipt.
💰 Taxes & Duties
For Indian customers, prices shown are inclusive of all taxes.
For international customers (once we launch global delivery), the product will be shipped as a personal-use item. However, if any customs duties or taxes are levied, the customer will be notified and must bear the cost to receive the shipment.
For any help related to shipping or delivery, feel free to contact our support:
📧 Email: support@vyomini.com
📱 WhatsApp: +91 7275399359