We want you to have a smooth, satisfying shopping experience at Vyomini.com. While we do not offer returns or refunds, we do support easy and transparent exchanges under certain conditions.

🌸 Exchange Policy

• We do not accept returns. However, we do offer one-time exchanges for most products.

• You must request an exchange within 1 day of delivery.

• Exchanges are applicable for the same product’s different color, pattern, or size (subject to availability).

📦 In Case of Damaged Products:

• If you receive a damaged or defective item, we’ll happily facilitate an exchange.

• Please email us within 24 hours with:

  • A clear unboxing video

  • Clear photos of the issue

💸 Price Difference:

• If you choose a higher-priced item during exchange, the difference must be paid online (COD not available).

• If the new item is of lower value, the balance will be added to your store credit (valid for future use).

🔁 Exchange Not Allowed For:

• Customized products

• Jewels and Kids Wear

🚫 Return & Refund Policy

• We do not accept returns or offer refunds after delivery.

• Exceptions are made only for products that arrive damaged or stained.

• If your request is approved, you’ll be asked to return the item, and we’ll send a replacement.

Note: We do not issue refunds — only approved exchanges.

😕 If You Don’t Like the Product

We understand that preferences can vary. If you’re unsatisfied:

• Share an unboxing video within 24 hours of delivery.

• Return shipping costs are your responsibility.

• We’ll deduct shipping and processing charges and add the remaining value to your store credit.

✨ Product Disclaimer

• Product colors may vary slightly due to lighting or screen settings.

• Minor variations in weight, size, or measurements may occur.

• Embellishments like beads and sequins may loosen during transit.

• Loose threads or sequins are not considered defects. Most can be fixed by your local tailor.

• If a product is out of stock, we may offer a similar item or credit — no return will be accepted in such cases.

❌ Cancellation Policy

• You can cancel your order within 24 hours of placing it.

• Once the order is shipped, it cannot be cancelled.

• Approved cancellations will be refunded within 7 business days.

🚚 Shipping Policy

• Free shipping across India.

• We dispatch orders within 24 to 72 working hours after quality checks.

• Once shipped, we’ll share tracking details via email or WhatsApp.

• Delivery Time (India): Typically 3–7 working days.

• International Orders: Additional shipping charges apply. Customs duties (if any) are the customer’s responsibility.

📞 Contact Us

For exchanges, product issues, or support:

• Email: support@vyomini.com

• WhatsApp: +91 7275399359

• Website: www.vyomini.com

We’re here to help you — with love, honesty, and care. 💛